Stakeholder & Communications Lead

Job Title : Stakeholder & Communications Lead

Company Name: UK Ministry of Defence

Job Details: Stakeholder & Communications Lead | UK Ministry of Defence
17-21 minutes
About the job
MOD Abbey Wood, Filton, Bristol, BS34 8JH

Job Summary

Defence has a window of opportunity to aggregate, reset and optimise support services contracts in the window 2026-2028 when multiple high profile contracts are due to expire.

Future Defence Support Services (FDSS) will succeed LCS(T) from 2028 and integrate elements of capability currently provided by the other contracts or in-house services to deliver the availability, agility, flexibility, and resilience that Defence requires of its support services. It is critical that these support services transition to avoid a capability cliff edge, ensuring continuity of service beyond 2028.

Aligned to the establishment of FDSS as a programme, FDSS are creating a Programme Management Office (PMO) function. This presents an exciting opportunity to join a team at its inception and help it inform its formation, bringing your skills and experience to aid the PMO head to developing a collaborative and empowering environment.

The FDSS PMO Stakeholder and Communications Lead will deliver communications activity on behalf of FDSS. They will develop, maintain and execute the communications plan, producing high quality content and presenting as required for the receiving stakeholder audience. Developing a detailed understanding of the stakeholder community, they will manage their communications accordingly or advise others on how to approach engagement with a forward look to ensure all stakeholders are informed proactively and appropriately dependant on role and grade. The post will create and maintain standard briefing materials for use across the programme, generate through collaboration specific content for briefings or events which they will have a pivotal role in facilitating. The role will also establish, maintain and enforce brand integrity for FDSS.

The post holder will be required to actively keep up to date situational awareness on all Logistics Transformation programmes to be able to provide quality updates and briefings on progress made, support required and issues and opportunities.

This position is advertised at 37 hours per week.

Job Description

Main Objectives:

Engagement and Planning: Ensure the right inputs are used (strategy, analysis and profile) to develop a stakeholder engagement plan with appropriate lead in times for the various communication channels, working with the project to ensure these are reflected in the project plan. Manage and maintain materials supporting delivery of the stakeholder management plan (i.e. stakeholder matrix, stakeholder engagement plan, engagement briefs) and where appropriate plan and lead the engagement activity, acting as a single point of contact for stakeholders. Collating feedback from stakeholders throughout the life of the project.

Stakeholder analysis and engagement strategy: Through working closely with the PMO Head and the CoS (Chief of Staff), lead stakeholder analysis, using appropriate tools, and develop the strategy in conjunction with other senior project leads, and provides advice on the most appropriate communication channel for each stakeholder group. Ensure this is up to date and remains compliant with the direction set by the Defence Support HQ comms team.

Stakeholder Requirements Management and Profiling: Lead the process of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements that defines the projects objectives. Develop the profile by working with the project to understand and map the changing needs of the project against stakeholder influence and involvement.

Briefings and events: Plan, create and deliver appropriate briefings and events to stakeholders and Industry on behalf of and in support to the FDSS senior team to ensure the stakeholder community are updated and informed of all changes and key decisions.

Focal point – Act as the SME for stakeholder management related issues.

Alignment – Keep abreast of HLB, TLB and MOD communications and engage with relevant networks to ensure key messages are cascaded. Developing and maintaining a close working relationships with the communications community across Defence.

Main Objectives:

Focal point – Act as the SME for stakeholder management related issues.

Person specification

Essential

Evidenced ability to organise and deliver engagement events to a diverse stakeholder base at desk level and senior levels.
Evidenced ability as a self-starter to identify, prioritise and plan effectively effective high-quality communications.
Experience of delivering complex communications to a diverse stakeholder base using a variety of media.
Proven ability to build strong relationships and engage effectively with stakeholders across varying technical and non-technical backgrounds.

Desirable

Experience of engagement with Front Line Commands

Behaviours

We’ll assess you against these behaviours during the selection process:

Communicating and Influencing
Leadership
Changing and Improving
Working Together

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing

Technical skills

We’ll assess you against these technical skills during the selection process:

Stakeholder Engagement – Practitioner

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

At sift, you will be assessed against your CV, Statement of suitability and the following:

Behaviour:

Communication and Influencing

Technical:

Stakeholder Engagement – Practitioner

Experience:

Candidates will be required to provide a statement of suitability. (500 Word count)
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Behaviour:

At interview, you will be assessed against the following:

Communicating and Influencing
Leadership
Changing and Improving
Working Together

Technical:

Stakeholder Engagement – Practitioner

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] . |

Country: United Kingdom