Job Title : Defence Business Services (DBS) DIT-AG Senior Delivery Manager 01

Company Name: UK Ministry of Defence

Job Details:  Defence Business Services (DBS) DIT-AG Senior Delivery Manager 01 | UK Ministry of Defence
16-20 minutes
About the job
Norcross – Tomlinson House, Blackpool / Abbey Wood North – Bristol / Kentigern House, Glasgow

Job Summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision – To support UK defence customers with outstanding service every time.
Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

Come and join the DBS community today!

Job Description

DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk.

As a Senior Delivery Manager within the DBS DIT Automation Garage (AG) you will provide support to DBS DIT AG Service Owner, Programme Managers and wider AG team in the delivery of their workstreams.

Key Responsibilities

Coach and lead teams in Agile/Waterfall and Lean practices
Apply experience in multiple parts of the product life cycle
Lead a continual planning process in a very complex environment and plan beyond product delivery
Take responsibility for complex relationships with contracted suppliers
Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
Identify appropriate contractual frameworks and identify appropriate suppliers
Mediate between people and mend relationships, communicating with stakeholders at all levels
Set budgets and write business cases
Identify problems or issues in the team dynamic and rectify them
Builds productive relationships at all levels.

DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk.

As a Senior Delivery Manager within the DBS DIT Automation Garage (AG) you will provide support to DBS DIT AG Service Owner, Programme Managers and wider AG team in the delivery of their workstreams.

Key Responsibilities

Coach and lead teams in Agile/Waterfall and Lean practices
Apply experience in multiple parts of the product life cycle
Lead a continual planning process in a very complex environment and plan beyond product delivery
Take responsibility for complex relationships with contracted suppliers
Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
Identify appropriate contractual frameworks and identify appropriate suppliers
Mediate between people and mend relationships, communicating with stakeholders at all levels
Set budgets and write business cases
Identify problems or issues in the team dynamic and rectify them
Builds productive relationships at all levels.

Person specification

Essential Skills

Has a deep knowledge of various project management methodologies and leads on a range of Lean tools and techniques, with an ability to coach within and outside of their team
Excellent communication skills, including verbal and written
Good planning, problem solving and organisational skills

Desirable Skills

Holds a recognised Agile or Waterfall project management qualification.
Minimum of 3 years’ project management experience in either Agile or Waterfall.
Experience of Government Digital Services Ways of Working

Behaviours

We’ll assess you against these behaviours during the selection process:

Working Together
Managing a Quality Service
Delivering at Pace
Changing and Improving
Leadership

Technical skills

We’ll assess you against these technical skills during the selection process:

DDaT Capability Framework

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

An environment with flexible working options Monday-Friday
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King’s birthday
Hybrid working, where role permits
An opportunity to be considered for Reward & Recognition- £250-£5000 per year.
Family friendly policies including parental leave and adoption leave
Learning and development tailored to your role
Professional and personal development of skills
A culture encouraging inclusion and diversity
Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
Special paid leave to volunteer up to 6 days per year
A Civil Service pension with an employer contribution of 28.97%

Allowances

The post does not offer relocation expenses.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Employment Hours

This position is advertised at 37 hours per week.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications Will Be Sifted On All Success Profile Elements, But In The Event Of a High Number Of Applications, An Initial Sift Will Be Conducted On The Folowing Success Profile Elements:

Primary: Technical – DDaT Capability Framework

At application stage you will be assessed against the following:

Technical

Technical – DDaT Capability Framework – ddat-capability-framework.service.gov.uk/role/delivery-manager

Experience:

CV
Personal Statement. In no more than 1000 words, please detail your experience of the following. Please provide information of how you meet the criteria set out in the job description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlines in the job advert.

Behaviours:

At interview you will be assessed against the following:

Working Together
Managing a Quality Service
Delivering at Pace
Changing and Improving
Leadership

In The Rare Case Where Individuals Have Exact Matching Scores, The Order Of Merit Will Be Determined Based On The Behaviour Scores At Interview In The Following Order:

1 – Behaviour – Leadership

2 – Technical – DDaT Capability Framework

3 – Behaviour – Delivering at Pace

4 – Behaviour – Working Together

5 – Behaviour – Managing a Quality Service

6 – Behaviour – Changing and Improving

If Candidate Scores Are Still Exact, The Merit Order Will Then Be Determined On The Sift Score In The Below Order Or Priority:

1 – Technical – DDaT Capability Framework

2 – Career – Job History |

Country: United States